Privacy Policy

Molly Brown London Ltd is committed to ensuring that your privacy is protected. This privacy policy explains how we process customer information and the procedures that we have in place to safeguard your privacy.

1. The Information we collect and how we use it:

When you register to use our website we need to know your name, address and email address. To process an order we also need your credit card number and expiry date plus any security details that the credit card processor may require. This information takes place in a secure environment where your details cannot be accessed by anyone except for Customer Services at Molly Brown London Ltd. We use SagePay and Santander – both highly respected and secure payment services – to process your payments.

We gather this information to allow us to process your registration, process any orders you may make and to contact you with information regarding your order. The relevant information is then used by us to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.

We may use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services. These statistics do not include information that can be used to identify any individual.

From time to time we may provide some information to our Customer Service Agency for research and analysis purposes so that we can monitor and improve the facility we provide. No personal information regarding your account is passed to these agencies. If you opt to receive the newsletter and further information, then we may also provide you with information about special features on our website or any other services or products we think may be of interest to you.

2. Our use of cookies and other information gathering technologies

We are committed to protecting and respecting your privacy, and want you to be fully aware of how we use cookies. A cookie is a small file of information stored on your hard drive or browser that allows our website to recognise that you have visited us before. Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. We do not use any information obtained from cookies to identify individual customers for marketing purposes and will not pass any information onto third parties. Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.

3. Data Protection

Molly Brown London Ltd is registered for Data Protection and your data is safeguarded in accordance with the Data Protection Act.

4. Your Details

You warrant that the personal information which you are required to provide when you register with us is true, accurate, current and complete in all respects.

If any of the information that you have provided to changes, for example if you change your email address, name or if you wish to cancel your registration, please let us know the correct details by editing your account in the ‘My Account’ section.

You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

5. Your Consent

By visiting the site owned by Molly Brown London Limited, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

By submitting your information you can censor the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page and may place notices on other pages of the website so that you may be aware of the information we collect and how we use it at all times.

How to Contact Us

If you are contacting us from the UK, please telephone 0203 142 6630, for all international enquiries, please telephone +44 203 142 6630 or email us at

Molly Brown London Limited
54 Dukes Avenue
W4 2AF

Friendship Bracelets are recommended for children ages 5 years and over.

Jewellery pieces are not toys and should not be given to babies or very young children to play with. Jewellery should never be worn overnight. Molly Brown designer jewellery contains no lead and is made with 925 Sterling Silver.

Molly Brown London is registered for VAT in the UK
VAT Registration No: 882 2504 24
Company Registration No: 6742554
Registered Address: Molly Brown London Ltd  Building 3, Chiswick Business Park, London, Middlesex W4 5YA