Delivery & Returns

Standard Delivery FREE

Fully tracked courier service, signature required upon delivery

Delivered within 2-3 working days

Delivered Monday-Friday (excluding public holidays)

Orders placed after 1pm on Friday, over the weekend or on public holidays will be despatched the following working day

Express Delivery £5.50

Fully tracked courier service, signature required upon delivery

Delivered within 1-2 working days

Delivered Monday-Friday (excluding public holidays)

Orders placed after 1pm on Friday, over the weekend or on public holidays will be despatched the following working day

Next Day Delivery £7.50

Orders must be placed by 1pm Monday-Friday for same day dispatch

Fully tracked courier service, signature required upon delivery

Delivered Monday-Friday (excluding public holidays)

Next day delivery is not guaranteed for Saturday

Orders placed after 1pm on Friday, over the weekend or on public holidays will be despatched the following working day

Not available for remote postcodes

Saturday Delivery £10.50

Fully tracked courier service, signature required upon delivery

Please order by 1pm on Friday. Orders placed after this cut off time will be delivered the following Saturday

Northern Ireland and Remote Postcodes

Standard Delivery £2.95

Signature required upon delivery

Delivered within 2-3 working days

Delivered Monday-Friday (excluding public holidays)

Orders placed after 1pm on Friday, over the weekend or on public holidays will be despatched the following working day

Express Delivery £7.50

Fully tracked courier service, signature required upon delivery

Delivered within 1-2 working days

Delivered Monday-Friday (excluding public holidays)

Orders placed after 1pm on Friday, over the weekend or on public holidays will be despatched the following working day

Next day delivery is not available

We are sorry that certain geographical locations can restrict our service and may be subject to additional 1-2 days delivery

Channel Islands

Standard Delivery £5.50

Signature required upon delivery

Delivered within 2-3 working days

Delivered Monday-Friday (excluding public holidays)

Orders placed after 1pm on Friday, over the weekend or on public holidays will be despatched the following working day

Express and next day delivery is not available

We are sorry that certain geographical locations can restrict our service and may be subject to additional 1-2 days delivery

Returns

We hope you are delighted with your purchase, however if you need to return your order, we will happily accept the return of items. Jewellery may be returned within 14 days of receipt, unused, non-personalised and with the original brand packaging.

Return Address
Molly Brown London
Returns
54 Dukes Avenue
London
W4 2AF

Please be aware that we do not accept returns on personalised jewellery that has been engraved specifically for your order. Also, we do not accept returns on earrings for hygiene reasons.

We recommend you use a signed for or recorded delivery service as we cannot accept responsibility for items lost in transit.

If you believe there is a fault with your item please contact us via email at customercare@mollybrownlondon.com with your order number and a photo of the affected issue so that we can quickly resolve this for you.